FAQ´S

01/12/2022 Por Nierika Off

How do I track my order? Enter in Orders (Status) enter the order token or your username and password, once it is displayed it will tell you if it is processed and when the shipment is made, once the tracking number appears you can enter the page...

Returns and refunds

11/12/2021 Por Nierika Off

Returns and Refunds Policy Return of items I order: Our policy is to grant you the right to return any item purchased within 5 days from the date of receipt. The return will be in its original packaging, sealed and in perfect condition. Before making the return, you will have...

Privacy Policy

11/12/2021 Por Nierika Off

Nierika Nierika values its users and is committed to safeguarding their confidentiality. In carrying out that commitment, Nierika has developed this "Privacy Statement", which describes the policies and practices of artisan gifts with regard to the collection and disclosure of information...

Shipping methods

11/12/2021 Por Nierika Off

The prices published on the site do NOT include shipping cost except when expressly indicated by a particular promotion, the prices of the products may change at any time without notice, you can not combine promotions of other means other than those presented...